Shipping policy

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 14 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard	3–7 business days	$[Price / Free over $X]
Expedited	2–3 business days	$[Price]
Overnight	1–2 business days	$[Price]

Note: Delivery delays can occasionally occur due to weather, carrier issues, or peak seasons.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping

We currently [ship / do not ship] outside of [Your Country].

• Customs, Duties, and Taxes: [Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for the additional shipping cost to resend it.

6. Lost or Damaged Packages

If you received your order damaged, please contact the shipment carrier to file a claim.

• Save all packaging materials and damaged goods before filing a claim.

• If your package is marked as "Delivered" but you cannot find it, please wait 24 hours before contacting us, as carriers sometimes mark items delivered early.